good to hear from you. Basswood is easy to carve, but not as easy as easyboard.
You should be starting with 4mm grid to make 45 degree triangular cuts. Using a sharp chip carving knife, you can almost simply push the knife into the wood at the 60-65 degree angle.
Marty has a practice board pattern for you in the pattern section.
Best advice I have received is keep trying. It will come.