About Us

In 2007, after teaching in the classroom and online for 30 years, I knew I wouldn’t continue teaching middle school and high school students for the rest of my career. Having chip carved for all of these years I decided to use my teaching experience to help others learn how to do this amazing craft. I began creating rudimentary videos using my webcam. Since then the journey has been exciting as I’ve been able to teach 1000’s of people to chip carve. I still hold to what I’ve said from the start, “I can teach anyone to chip carve!” Along the way I’ve met so many interesting and appreciative people. Welcome to My Chip Carving!

Marty Leenhouts is a professionally trained teacher and owner of My Chip Carving and EZcarving and with over 30 years of teaching and carving experience. With thousands of members worldwide, Marty‘s video lessons have been viewed over 1.5 million times in over 150 countries. He is also the author of Chip Carving Essentials, A Step-by-Step Guide to Successful Chip Carving. 2014, ISBN: 978-1-63315-269-4. Marty has taught classes throughout the US and internationally. Marty and his wife Shelley also own Red Barn Retreats, located on their property in Garden City, Minnesota.

www.MyChipCarving.com
866-444-6996
www.MyChipCarving.com

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Security Policy
“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.”

Refund Policy
“We offer 30-Day Money Back Guarantee on almost every product we offer. Please call customer service at 866-444-6996 in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of the purchase date.”

Shipping Policy
“Please be assured that your items will ship out within two days of purchase. If an item is out of stock we will notify you as to the anticipated ship date. We use U.S. Postal Service (USPS) as our carrier. Expedited shipping can be arranged by calling 866-444-6996 to place your order.
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. MN state orders will be charged sales tax.”

International Shipping
“We ship to most countries in the world via USPS Priority International Mail. Please note that there may be additional duties charged at customs for the package by your country. We don’t know what those charges are. You can find out by contacting your local customs office.”

Privacy Policy
What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To administer a contest, promotion, survey or other site feature
; To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
MyChipCarving
51654 164th Street
Garden City, MN 56034
United States